Terms of Service – INFINITY BRIDGE

‌Effective Date: September 27, 2026‌

Welcome to the official Terms of Service of INFINITY BRIDGE LIMITED, the operator of the e-commerce website accessible at www.infinitybridgeshop.com, your trusted destination for thoughtfully curated, practical small kitchen tools that turn every daily cooking task into a smoother, more enjoyable experience. These Terms of Service set out the legally binding rules, rights and obligations that govern your access to and use of our platform, as well as all transactions you complete with us on our store, which features our full range of products including silicone basting brushes, precision peelers, multi-functional measuring spoons, stackable refrigerator organizer bins and other kitchen essentials.

For your easy reference to verify our official operational information, our full registered business details are clearly listed below:

Full Registered Company Name: INFINITY BRIDGE LIMITED
Official E-Commerce Website: www.infinitybridgeshop.com
Official Contact Email: [email protected]
Registered Business Address: 2 Boíreann Bheag, Roscam, Co. Galway, Galway, H91 XAP9, Ireland
Official Customer Service Telephone Line: +353 87 352 7318

By accessing, browsing, creating an account, or completing any purchase on our website, you explicitly confirm that you are at least 18 years of age, or are accessing our platform under the supervision and explicit consent of a parent or legal guardian, and that you have read, understood, and agreed to be fully bound by every provision outlined in these Terms of Service, alongside our publicly published Privacy Policy, Shipping Policy, and Refund and Returns Policy which are all incorporated as integral, legally enforceable parts of this agreement. If you do not agree to any part of these terms, you are not authorized to use or access our website for any purpose.

1. Platform Operation and Eligibility Rules

INFINITY BRIDGE LIMITED, registered and operating under the laws of Ireland, owns and fully operates the www.infinitybridgeshop.com platform. We hold all legal rights, titles and interests in the website, including but not limited to all original text content, product photos, brand logos, site design layouts, slogan “Joy in every stir. Make cooking feel much easier”, and all intellectual property associated with our brand.

We grant you a limited, non-exclusive, non-transferable, revocable permission to access and use our website for personal, non-commercial household shopping purposes only. You are explicitly prohibited from:

Copying, reproducing, distributing, publicly displaying, or modifying any part of our website content, product listings, or brand assets for any commercial purpose without our prior written, signed approval.
Using any automated tools, web scrapers, bots, or crawlers to access, extract, or harvest data from our platform in a manner that exceeds normal personal user browsing behavior.
Using our website for any fraudulent, illegal, or unauthorized activity, including but not limited to impersonating other users, tampering with order data, or posting malicious, harmful content on any public section of our site.
Reselling any of our kitchen tool products in large volumes for commercial profit without entering a formal wholesale partnership agreement signed with our authorized team.

We reserve the full right to immediately terminate your access to our website, suspend any existing user account, and cancel any pending orders we identify as violating these eligibility rules, at our sole discretion, without prior notification, to maintain a safe, legitimate shopping environment for all our users.

2. User Account Creation and Security

When you choose to create a My account profile on our website to manage your order history, save preferred shipping addresses, and enjoy faster checkout for future purchases, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, valid email address, active contact telephone number, and correct billing and shipping details. You are fully responsible for updating your account information promptly whenever any of your details change, to ensure we can process your orders without disruption.

You are solely responsible for maintaining the strict confidentiality of your account login password, and for all activities that occur under your user account, whether you have authorized those activities or not. You must immediately notify our customer support team if you detect any unauthorized access to your account, or any security breach related to your profile. We will not be held liable for any loss or damage arising from your failure to comply with this account security obligation. We reserve the full right to disable any user account at any time, if we identify that the account is used in a way that violates these Terms of Service, or if the account holds false, misleading, or incomplete registration information.

3. Product Information, Pricing and Order Acceptance

We make every reasonable effort to ensure that all product listings on our website are as accurate as possible. We provide detailed descriptions, high-resolution product photos, and clear pricing for every item in our store, including our full range of silicone brushes, measuring spoons, peelers, and fridge organizer bins. However, slight variations in product color due to different screen display settings, minor dimensional differences that fall within industry standard manufacturing tolerances, or typos in product descriptions that do not affect core product functionality will not be considered valid grounds for misrepresentation claims.

All product prices displayed on our website are denominated in Euro, and include applicable Irish standard value-added tax (VAT) for domestic shipments. For international orders shipped outside the territory of the European Economic Area (EEA), the listed product prices do not cover local import duties, customs clearance fees, or additional taxes that may be imposed by your local governing authority, all of which are the sole financial responsibility of the customer, as clearly outlined in our published Shipping Policy. We reserve the right to adjust product pricing at any time, at our sole discretion, without prior advance notice to users, though any price adjustment will never affect orders that you have already completed and paid for successfully.

When you submit an order and successfully complete the payment process on our website, this action constitutes a formal offer to purchase the selected products from us. Our formal acceptance of your order only takes place after our internal warehouse team verifies your payment is fully cleared, confirms that all ordered products are in stock and available for dispatch, and sends you an official order confirmation email. We retain the full right to reject any order, even after payment has been processed, for reasons including but not limited to product stock shortages, detected fraudulent transaction activity, obvious pricing errors on our website caused by system glitches, or if the shipping address you provide is located in a region we do not currently support for delivery. If we reject your valid paid order for any of these reasons, we will not issue any cash refund, but will instead provide you with a full equivalent 100% value store credit that can be used for any future purchase on our platform, per the rules laid out in our Refund and Returns Policy.

4. Payment Terms and Transaction Security

All payment processing services on our website are handled by certified, PCI DSS compliant third-party payment gateway providers, to ensure the full security of all your sensitive payment data. We do not store full credit card, debit card, or bank account details on our local server systems at any point, to eliminate the risk of unauthorized access to your financial information. By submitting your payment details during checkout, you confirm that you are the legal, authorized holder of the payment method you are using, and you have full legal authority to complete the transaction.

You agree to pay the full total amount listed on your order checkout page, including all product subtotals, calculated shipping fees, and any applicable taxes that are clearly displayed before you confirm your purchase. We reserve the right to take appropriate action, including restricting your future access to our platform, if any payment you submit is later reversed, charged back, or disputed without a legitimate, verified legal reason. Any user who submits fraudulent chargeback claims will be permanently banned from accessing our website, and we reserve the right to pursue legal remedies to recover the corresponding economic losses we incur from the unauthorized chargeback.

5. Shipping, Returns and Refund Rules

All order processing, delivery timelines, shipping zone coverage, shipping rate calculations, and related logistics guarantees are fully governed by the terms outlined in our official Shipping Policy, which is published and publicly accessible on our website. All return requests, eligible return conditions, and post-return resolution arrangements are strictly governed by our official Refund and Returns Policy.

We explicitly reaffirm within these Terms of Service our strictly enforced no refund-only rule: under no circumstances will we process any full or partial cash monetary refund, unless there are extreme verified logistics errors that make returning the purchased physical product technically impossible. All eligible post-return resolutions will be provided in the form of an identical replacement product shipped at no extra cost to you, or a non-expiring equivalent value store credit that can be used for any future purchases on our website. This rule applies equally to all users, no matter their location, order value, or historical purchasing records, to ensure fairness for every customer of our store.

6. User Conduct and Prohibited Activities

You agree that you will not use our website to conduct any of the following prohibited activities, which will result in immediate account termination, order cancellation, and potential legal action if necessary:

Engaging in any activity that violates applicable local, national, or international laws and regulations in your jurisdiction of residence.
Impersonating INFINITY BRIDGE LIMITED staff, other registered users, or any third-party individual or entity, or falsifying your identity to gain unauthorized access to privileged information.
Uploading, transmitting, or distributing any malicious software, viruses, worms, or harmful code that is designed to disrupt, damage, or limit the functionality of our website server systems, or the technical equipment of other users.
Harassing, abusing, threatening, or harming other users of our platform, or posting defamatory, offensive, discriminatory, or illegal content in any public interactive area of our website.
Submitting false, fraudulent, or misleading order requests with the intention of disrupting our normal warehouse and shipping operations, or damaging our operational reputation.
Reverse engineering, disassembling, or otherwise attempting to derive the source code of our website platform, or using our brand assets in connection with any third-party product or service without our explicit written permission.

7. Intellectual Property Rights

All content published on www.infinitybridgeshop.com, including but not limited to text descriptions of our kitchen tools, original product photos, graphic designs, brand logos, page layout structures, the brand name “INFINITY BRIDGE”, and our official slogan “Joy in every stir. Make cooking feel much easier”, is the exclusive intellectual property of INFINITY BRIDGE LIMITED, and is protected under Irish copyright law, European Union intellectual property regulations, and global international copyright treaty provisions.

You are not granted any right, title, or interest in any of our intellectual property assets except for the limited personal right to browse and shop on our platform for household non-commercial use. You may not use any of our trademarks, service marks, brand logos, or copyrighted content for any purpose without our prior explicit written authorization. Any unauthorized use of our intellectual property assets will constitute a direct intellectual property infringement, and we reserve the full right to take all necessary legal actions to protect our legal rights, including claiming full compensation for any economic losses caused by the unauthorized usage.

8. Limitation of Liability

To the maximum extent permitted by applicable Irish and EU laws, INFINITY BRIDGE LIMITED, our directors, employees, partners, and suppliers shall not be held liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website, or your purchase of products from our platform. This includes but is not limited to lost profits, lost data, business interruption losses, or any other economic damages that are not directly caused by our gross negligence or willful misconduct.

In no scenario shall our total aggregate liability to you for any and all claims arising from your use of our website exceed the total actual monetary amount you paid to us for the specific order that gives rise to the relevant claim. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so some parts of this limitation clause may not fully apply to you based on the laws applicable in your residential region, to the extent that local mandatory consumer protection regulations override these provisions.

9. Modifications to Terms of Service

We reserve the full right to update, revise, or modify these Terms of Service at any time, at our sole discretion, to reflect changes to our business operations, new regulatory requirements, or updates to our platform functionality. When we make material changes to these terms, we will update the effective date listed at the top of this document, and post a prominent, clear notification on the homepage of www.infinitybridgeshop.com to inform all users of the upcoming revisions before they formally take effect.

Your continued use of our website, placing of new orders, or access to your existing user account after the effective date of the revised Terms of Service will be deemed as your full acceptance and agreement to all updated provisions in the modified terms. We encourage all users to review this page periodically to stay informed of the latest rules that govern your interactions with our platform.

10. Governing Law and Dispute Resolution

These Terms of Service shall be governed by, construed under, and enforced in full accordance with the laws of Ireland, without regard to its conflict of law principles. Any dispute, controversy, or claim arising out of or relating to these Terms of Service, your use of our website, or any product purchase transaction completed on our platform, shall first be resolved through good faith amicable negotiation between you and our official customer support team.

If the dispute cannot be resolved through friendly negotiation within 30 calendar days from the date you submit your formal dispute notice to us, the dispute shall be submitted to the exclusive jurisdiction of the courts located in Galway, Ireland. This provision does not affect any mandatory consumer protection rights that you may be entitled to under the laws of your residential jurisdiction, which cannot be waived by mutual agreement.

11. General Provisions

If any single provision outlined in these Terms of Service is found to be invalid, unlawful, or unenforceable by a court of competent jurisdiction, the remaining full provisions of this agreement will remain in full force and effect, and will not be affected in any way. No failure or delay on our part to exercise any right, power, or remedy provided under these terms will operate as a formal waiver of that right.

These Terms of Service, alongside our published Privacy Policy, Shipping Policy, and Refund and Returns Policy, constitute the entire complete agreement between you and INFINITY BRIDGE LIMITED, and supersede all prior oral or written agreements, understandings, or arrangements related to your use of our e-commerce website.

If you have any questions, comments, or concerns about any of the provisions outlined in these Terms of Service, you can contact our authorized support team at any time via email at [email protected], call our customer service line at +353 87 352 7318, or send physical post to our registered business address at 2 Boíreann Bheag, Roscam, Co. Galway, Galway, H91 XAP9, Ireland. Our team will respond to your legitimate inquiry within 24 working hours, to provide you with clear, targeted clarification.